Check Your VanillaGift Balance by Phone
If the online balance portal isn’t working, you can check your VanillaGift card balance using the automated phone system printed on the back of your card.
Typical phone steps
- Call the toll-free number printed on your VanillaGift or Vanilla Gift Card.
- Enter your 16-digit card number when prompted.
- Enter the expiration date and CVV if requested.
- Listen for the remaining balance and recent card activity.
Many VanillaGift cards list 1-833-322-6760, but always follow your specific card’s printed number.